What is your return and exchange policy?
We offer a 30-day return and exchange policy on all our products. If you're not completely satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund or exchange. Please ensure that the items are unused and in their original packaging. For more details, visit our Return Policy page or contact our customer service team.
How long does shipping take and what are the shipping costs?
Shipping times and costs vary depending on your location selected at checkout. Shipping details:
Order cut-off time: 2.00 PM
Handling time (days): 1-3 (Mon-Fri)
Transit time (days): 3-10 (Mon-Fri)
Total delivery time:
Estimated delivery time based on customer locations
All destinations: 4-13 business days
What is Eagle Soar Store?
Eagle Soar Store is a trusted provider of innovative, high-quality products designed to improve your lifestyle. Our goal is to deliver quality and excellence in everything we do.
How can I contact customer service?
You can reach our customer service team via our email at contact@eaglesoarstore.com, or by phone at +1 202-957-8679.
What is your return and refund policy?
We offer a 30-day return policy for unused products in their original packaging. If you wish to return an item, please visit our Return Policy page for detailed instructions.
Where do you ship your products?
We currently ship within the United States only. For more details on our shipping options and rates, please visit our Shipping Policy page.
How long will it take to receive my order?
Standard shipping times range from 3 to 10 business days, depending on your location. Orders are processed within 1-3 business days of placing them.
Do you offer customer support after purchase?
Yes, our customer service team is available to assist you with any questions or concerns even after your purchase. Please contact us if you need help with your product.
How can I track my order?
After placing an order, you will receive an email with tracking information. You can also log into your account on our website to view your order status.
What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, and American Express, as well as PayPal for secure online payments.
Is my personal information secure?
We take your privacy seriously. All transactions are encrypted and we never share your personal information. Please see our Privacy Policy for more details.